I recently blogged about Severn Trent’s priority service update procedure. I am pleased to report that it made some waves and changes are afoot. Firstly they contacted me very swiftly about the blog, much more swiftly than I have managed to make time to write this, so please accept my apologies. Anyway, I’m off the…
Author: Clare: The Disability Champion
Disability & Inclusion Blogger, Advocate, Artist, Gardener, Self-Taught Naturalist, Author and Small Business Owner.
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Poor Customer Service For Priority Services Users
I’m grateful that utility companies offer priority registers, it’s of huge benefit to vulnerable people and/or those with additional needs. Getting extra help in an enduring power cut or if a pipe bursts and feeling safe in the knowledge that your household will revert to “normality” as soon as humanly possible is a comfort and…
Mental Health Awareness For The Government!
There was a peak of almost 2.83 million people not working due to long-term sickness in the UK in February 2024. This figure has been rising considerably since 2019, when there were just 1.97 million people economically inactive for this reason. Statista, 18 April 2024 I’m very concerned by what appears to be a complete lack…
Intense Care
Life can be a bit tricky as an unpaid carer for a loved one. You tend to get the wrong (I believe that’s the polite version haha!) end of the stick on a fairly regular basis. I co-care with other loved ones and have no idea how people manage single-handed. It’s tough as a team,…
Have Boots Made A Boo-Boo?
Times changed with the advent of COVID-19. People were asked to work from home during lockdown so a lot of businesses* could carry on as (almost) usual. People were trusted to do their jobs, and actually did them… “nearly 90% thought that their productivity had either stayed the same or improved while working from home”….